Our Last Mile Approach to Service Delivery
The services we offer are not just a response to market demand; they are shaped by our deep understanding of the existing gaps in the value chains we engage and the felt needs within the communities we serve. Our commitment to inclusive market development is not just a philosophy; it is reflected in our Last Mile approach to service delivery. ACENSIA envisions service delivery as a tool for addressing equality and equity gaps in the communities we serve; that is why we strive to reach the last mile.
Service Delivery Approach
We pride ourselves on our Last Mile approach, where we ensure that our services and inputs reach even the most remote and marginalized communities. We understand that true impact is measured by our ability to reach those who need it most, which is why we go the extra mile to deliver inputs and services to the doorsteps of our clients to ensure no one is left behind in accessing critical service.
We deliver our services exactly as our client wants them, using the best approach supported by available data and science. We remain adaptable and responsive to changing circumstances, such as environmental factors and economic trends, ensuring that our services remain relevant and effective over time. We adopt multiple payment options that minimize financial and economic barriers to our services.
Community-based agents are integral to ACENSIA’s service delivery model, serving as the bridge between ACENSIA and the communities we serve. We recognize the importance of local knowledge, trust, and relationships in driving service delivery; by engaging community-based agents, we are able to leverage existing networks and channels of communication to effectively reach our clients directly, even in the most remote or marginalized areas.
We are dedicated to delivering services that are gender-sensitive and responsive to the unique needs of women and men smallholder farmers. We recognize the importance of addressing gender disparities and ensuring equal access to opportunities for all. We integrate a Gender Lens into our service delivery to promote gender equality and empower men and women farmers to participate fully in the value chain.
Our Business Interest
Produce Aggregation and Market Linkage
Sale of Agricultural Inputs
Mechanization Service Program
Extension and Farmer Education
Trials and Demonstrations
Research and Evaluation